Refund policy

Return and Refund Policy.

At SPACE COLD we want you to feel completely satisfied with your purchase and to be part of our familia.Por We are committed to offering you the highest quality products to meet your expectations. Due to the nature of our items, we make sure, before putting them for sale, to provide detailed information on each product, both the material used for production as the size chart/size table of each garment, committing to offering you complete clarity, allowing you to make well-informed decisions before making your purchase.

Returns: Due to the naturalness and transparency of our products, we do not accept devoluciones.Nos We strive to provide you with all the necessary information about our products before making your purchase.

Refund: We do not issue refunds except in cases related to the transport company “your shipment does not arrive” or the arrival of a defective product.

- Defective product: you have 24 hours after receiving the order to provide the following information:

1-Order number.

2-Photos of the product that demonstrate the defect or error.

3- A brief description of the problem.

If your case still applies for a refund: we will make an instant refund or send a new product, according to your preference.

At SPACE COLD, we want you to feel confident about your purchases and we will be here to answer any questions you may have.

Tea We encourage you to carefully review every detail of the product before making any pedido.Nuestro Our goal is to ensure that every shopping experience is satisfying and positive.

We appreciate your trust in SPACE COLD. We are always available to help you.