FRECUENTLY ASQUED QUESTIONS
FAQS
How long do shipments take?
Our national shipments are made by Correos and take 2 to 3 business days to arrive at your home.
When we ship your order, you'll receive an email so you can check the status of your package. If you have any problems or questions, please contact us at info.spacecold@gmail.com
What payment methods do we accept?
We accept payment by credit card (Visa, MasterCard, American Express), Apple Pay, Google Pay, PayPal
Can I return my order?
Yes, you can request a return for your order within 14 business days of delivery. Shipping costs will be borne by the customer.
Contact us at info.spacecol@gmail.com with your order number and the reason for the return, and we'll explain the steps to follow. Returned items must be wrapped and unused, otherwise they cannot be returned. We process refunds.
What size should I buy?
For each product, you have a drop-down menu with its measurement table.
How do I care for my product?
We recommend that you follow the instructions on the product label.
How can I find out about a restock?
If you weren't quick enough to get the product you wanted, we're sorry to inform you that it's no longer available. To prevent this from happening again, sign up for the email list.